Client Expectations

We strive to follow the Professional Practice Guidelines of the Association of Executive Search Consultants for each search assignment we conduct:
Accept only those assignments that a member is qualified to undertake on the basis of the member's knowledge of the client's needs and the member's ability to perform the specific assignment.
Develop an understanding with the client that, among other things, makes clear the organizational entity that is defined as the client organization, the fees and expenses to be charged, and any ongoing assurances or guarantees relating to fulfillment of the assignment.
Conduct a focused search for qualified candidates consistent with a search strategy agreed upon with the client.
Develop with full client involvement and approval a comprehensive job description for each search engagement and make this available to candidates before they are presented for interview with the client.
Thoroughly evaluate potential candidates before presenting them for an interview with the client.
Present information about the candidate to the client honestly and factually and include any reservations concerning the candidate that are pertinent to the position.
Advise the client promptly and offer alternative courses of action if it becomes apparent that no qualified candidates can be presented, or that the length of the search will differ considerably from that originally specified.
Use any confidential information received from clients only for purposes of conducting the assignment.
Inform clients of business or personal relationships with candidates that might affect or appear to affect the member's objectivity in conducting the assignment.
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